GET MOTIVATED, BECOME ADDICTED

CANCELLATION POLICY

We understand that last minute issues may arise, but in order to keep our studio running efficiently and give everyone a chance at attending, we ask that class reservations be cancelled at least 12 hours from the start of class.

Single classes, Class packs and contracts:

Late cancel (within 12 hours of class start) Loss of class credit.
Super late (within 4 hours of class start) $25 fee, class credit returned.
No-Show $35 fee, class credit returned.

**MONTHLY MEMBERSHIP TERMS:

There is a minimum 3 month commitment for all autopay contracts. Contracts are month to month and your card will automatically be charged monthly on the date you’ve chosen. Cancellation prior to meeting the minimum commitment will result in all months charged at the regular monthly rate. Cancellation of this contract must be made in writing to info@transformfitnessmv.com at least 15 days prior to your next monthly charge. We will allow a suspension (minimum of 14 days) for a fee of $25 for illness, injury or pregnancy or extended travel.

WAITLIST POLICY

Schedules change, so placing yourself on the wait list is the best way to get in to a full class. All of our classes offer a wait list option. Plus, wait listing helps us know where we need to add classes! If you place yourself on the wait list, you will receive a confirmation email if a spot opens up for you-up to 30 minutes before class, so keep checking! If you wait list yourself for a class, but later can no longer attend, please open the class up to the next person on the list by removing yourself from the wait list within your account. If are added from the wait list and then late cancel or don’t show, you will be subject to our regular fees, so check your email often and be prepared to dash off to class!

EXPIRATION POLICY

All class packs are good for 1 year from purchase.

Class credit within a contract must be used within one month.

Unused classes do not carry over.

SHOW UP ON TIME!

Please plan for your commute and parking so that you can show up to class a few minutes early to settle in.

If you arrive more than 3 minutes late to class your spot may be given to a standby client.

If you are brand NEW to the Megaformer machine and LAGREE workout, you must arrive at least 10 minutes early for a safety orientation. If you do not arrive in time for this you will be turned away from attending class.